Once you have received your Kulture Clothing you have 30 days to return it to us. We understand if things don’t fit or simply aren’t what you thought it would look like.
We have a free return policy, which means you can simply return the item at no cost!
Two things you need to know: You must return your garments within 30 days of receiving your gear. It needs to be unwashed and unworn (You can of course try it on). Sorry, but if the garments show signs of being worn we can’t accept them.
You may select a refund or a 110% store credit. Why is 110% store credit? If you choose a store credit we will throw in a 10% bonus for you. We can’t do straight up exchanges due to us only carrying small stock quantities and we also can’t hold items unfortunately. You will be notified via email once your order is refunded or your store credit has been issued.
We apologise if you have. Kulture is a quality freak but these things happen. If you have received a faulty item please email firstname.lastname@example.org and we will do our best to replace them for you.
0428 000 078
Cairns, Queensland, Australia